Enchantment Retreat Day Spa FREQUENTLY ASK QUESTIONS
Call today to schedule your retreat...952-942-0600 / 612-924-3463
This is my first time at a spa. What can I expect?
When you enter the spa, check-in at the reception desk. You will be asked to fill out a few brief questionnaires. This will allow the therapist to know a little about your medical back ground. Please note that all information is strictly confidential and will be used solely for the purpose of your treatment. Take a moment to relax, unwind and breathe. When it's time for your service the hostess will escort you to your treatment room and introduce you to your specialist. The treatment specialist will leave the room and you will have an opportunity to disrobe and situate yourself on the treatment table under a sheet and blanket. Your body will be covered at all times during the treatment, with the exception of the part of your body the specialist is treating. This will be exposed briefly for treatment and then re-covered.
The relaxing day begins.
Should I tip my therapist?
As is customary of destination spas, an 18% or more gratuity is appreciated to your services for the use of spa facilities. If your treatment did not meet your expectations, please let us know before you leave. We value your feedback and look for opportunities to improve our services and enhance your experience. Feedback page of our website is available if you prefer to let us know in writing.
Is there anything I should avoid prior to a spa treatment?
We recommend that you refrain from eating at least one hour prior to receiving massage or a body treatment. Alcoholic beverages should not be consumed before any spa treatment. We ask that you do not shave your legs within 24 hours of receiving a body treatment.
What should I do before my Brazilian and how long should I grow hair?
We recommend you to douch prior your scheduled time. Pubic hair should be 1/4 of an inch or longer.
What should I expect during my massage? Will I be covered?
We recommend you taking a shower prior to your scheduled appointment. You will be modestly draped with towels and sheets throughout your massage. However, if you feel more comfortable keeping minimal undergarments on, that's fine. We want you to relax.
Is there someone to help me decide which treatments are best for me?
Yes. A Spa Coordinator can help you plan a program to suit your needs and interests. Please make appointments well in advance of your visit to ensure availability.
What is paraffin and how will it benefit me?
Paraffin is a wax. It is heated in a special pot and combined with oils. Paraffin treatments work splendidly on the hands and feet, allowing oils to penetrate into deeper skin layers, leaving hands and feet softer and luxuriously remoisturized.
Is there anything I should do before my lash extension or lash curling?
Yes! You should have a clean face and no facial cream nor eye makeup.
How should I do before to prevent the pain while getting permanent facial makeup?
Yes! You should take two capsules five hundred Mg of any ibuprofen pain killer one hour prior your treatment and every six hour until the pain subsided. You can use ice pack to reduce swollen and faster healing.